LadyCup Ladypad LadyP

About Us

About Us is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Check out’ and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payments with Visa, Mastercard, AMEX and Discover cards through a secure server using 128-bit encryption.

You have the right to cancel any order. The Cancellation Period begins from the day on which the contract for the supply of goods is concluded (i.e. the day of purchase). The Cancellation Period ends on the expiry of 7 working days, beginning on the day after the day on which the consumer receives the goods. Goods must be returned in an unused state, and in their original packaging. The consumer is liable to pay for the cost of returning the goods to ourselves. We will return your money within 30 days of notice of cancellation (i.e. 30 days from the date the invoice was posted or given). This does not affect your statutory rights as a consumer.

Shipping And Handling

Shipping and Handling are included in the total price shown unless otherwise stated in the product description. Goods should be inspected before they are signed for. Goods should be REFUSED if they are obviously seriously damaged in transit. You must notify us via email within 24 hours if your goods are subsequently found to be damaged.

(Normally 2-20 working days) Subject to stock availability.

Please contact LadyTeen –  for a quote to deliver to other areas.

Delivery Schedule

Most items are kept in stock, and therefore we aim to deliver your order right away. Prior to despatch all items are fully checked and tested. You should normally expect to receive your order within 2 business days - however it may take longer if items are out of stock. We will keep you informed of any delays.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

All order prices are inclusive of VAT.

Credit Card Security


All our online payment transactions are taken through PayPal. PayPal provides very high levels of Internet and physical security to ensure sensitive information is never compromised. Their web site can be viewed at PayPa lP is designed so that we don’t hold any sensitive information on our site. Should anyone gain unauthorised access to the database the information they obtain will not allow them to recover credit card details or other sensitive information. Credit/debit card details are secured within 128-bit encrypted sessions. Sensitive information is stored on a heavily encrypted database that is protected by multiple government-approved firewalls. Additional security measures include a security key that is used to produce an MD5 hash value. Hash values are often used as digital signatures as they cannot be reversed to obtain the original information. They allow the receiver to validate that the information received is identical to that sent.


All products come with manufacturers warranty.

Reaching Us

If you need to reach us, please email us on You can write to us.

Privacy Policy do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

If you have any queries on our Privacy Policy, please send an email to

Information is collected through the ordering process and email enquiries, in accordance with the data protection. We DO NOT hold ANY credit card details at all.

All information held is accessible and used only by LadyTeen to necessitate order processing and delivery of goods. From time to time LadyTeen may send, via email, news of offers and new products that are available from us. If you do not wish to receive such email, please opt out by sending an email with the subject "OFFER OUT" to

Data collected by this site is used to:

§  Take and fulfil customer orders

§  Administer and enhance the site and service

§  Only disclose information to third-parties for goods delivery purposes

Returns Policy


We want you to be completely happy when you shop with us. Occasionally though, we know you may want to return items. Under our 14-day returns guarantee, if for any reason you are unhappy with your purchase, you can return it to us unused. The item must be in its original condition, with all packaging materials, manuals and accessories intact within 14 days of the date you received the item. We reserve the right to refuse returns or to charge you our fees and expenses if the product is received otherwise than in accordance with these requirements.

If you are unhappy with any aspect of your order, you should contact us via email in the first instance. The email address is: - we will acknowledge your complaint within 2 working days and at this stage advise you on how long it will take to resolve the complaint. We will keep you informed throughout the process. This does not affect your statutory rights as a consumer.